Privacy Policy

1. Introduction

Welcome to Elysian Threads. We are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy describes how we collect, use, store, and protect the information you provide to us during your bespoke journey, and when you use our website.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and physical address.
• Bespoke Commission Information: Detailed body measurements, posture notes, style preferences, and purchase history. This highly sensitive information is treated with the utmost confidentiality.
• Website Usage Data: Anonymized data about your visit to our website, such as pages viewed and time spent, collected through cookies to improve our user experience.

3. How We Use Your Information

Your information is used exclusively for the following purposes:

• To create your unique paper pattern and construct your bespoke garments.
• To communicate with you regarding your appointments, fittings, and commissions.
• To maintain your client profile and pattern for future commissions.
• To process payments for our services.
• To improve our website and service offerings.

4. Data Security & Storage

We implement robust security measures to protect your information. All digital data is encrypted and stored on secure servers. Physical records, such as measurement sheets and paper patterns, are stored securely in our private atelier with restricted access. We will never sell, rent, or share your personal information with third parties for marketing purposes.

5. Your Rights

You have the right to access, amend, or request the deletion of your personal information held by us. Please contact us directly to make such a request. Note that the deletion of your measurement data and pattern will prevent us from using it for future commissions.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.